Privacy Policy

DoingCoaching.com’s Privacy Policy

DoingCoaching.com (http://www.doingcoaching.com or “DoingCoaching” or the “Website” or the “Site”) is a digital global platform that makes a wide variety of coaching services available and accessible to everyoneowned and operated by DoingCoaching.com Limited, DoingCoachingdotcom (PTY) LTD, DoingCoaching.com Inc. As a Coach, DoingCoaching.com helps you build your coaching business and get new clients. As an individual or organization or potential coaching client, DoingCoaching.com helps you find a coach based on your goals and needs. This Privacy Policy (the “Policy”) is designed to help you understand how we collect and use personal information, and how we handle privacy issues.

Compliance with Laws
We comply with applicable privacy laws, including the Children’s Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), the Protection of Personal Information Act (POPI), and other relevant laws. This Privacy Policy outlines your rights under these laws and how you can exercise them.

DoingCoaching understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means DoingCoaching.com and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Policy at any time without notice, so please review it frequently. The date at the top of this page indicates when this Policy was last revised. This Policy applies to all information that we have about you, and to your account with us.

If we decide to change this Policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a prominent notice when you log into the Site prior to the change becoming effective.

The Information We Collect
When you visit DoingCoaching.com, you provide us with two types of information: A) personal information (such as your name and email address) that you have voluntarily disclosed to us, and B) non-personally identifiable information that is generated when you interact with the Website.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. What is personal information and how is it collected? Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways: • When you send us an application or other form • When you conduct a transaction with us, our affiliates, or others • When we collect information about in you in support of a transaction, such as credit card information • In some places on this web site you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our web site. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with us, a cookie helps DoingCoaching.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DoingCoaching.com website, the information you previously provided can be retrieved, so you can easily use the features that you customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to the web pages on the web site or to monitor how our users navigate the web site, and we may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.

Third party vendors also may use cookies on our web site. For instance, we may contract with third parties who will use cookies on our web site to track and analyze anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, to manage our site content, and to track visitor behaviour. We may also contract with a third party to send e-mail to our registered [users/members].

To help measure and improve the effectiveness of our e-mail communications, the third party sets cookies. All data collected by this third party on behalf of DoingCoaching.com is used solely by or on behalf of DoingCoaching.com and is shared externally only on an anonymous, aggregated basis. From time to time we may allow third parties to post advertisements on our web site, and those third-party advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected from you by third party ad servers. We do not control cookies in such third party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DoingCoaching.com websites you visit.

HOW DOES DOINGCOACHING.COM USE PERSONAL INFORMATION?

When you register with DoingCoaching.com as a Coach, you provide us with your name, e-mail address, phone number, location (city, state, province), and other details about your coaching credentials and services. This information is collected for the purpose of being publicly displayed on the website for prospective coaching clients to see. We also collect credit card information if you subscribe to a paid plan. Apart for your email address and credit card information, all of the information that you voluntarily submit to the website may be publicly displayed.

We may occasionally use your name and email address to send you notifications regarding new services offered by DoingCoaching.com that we think you may find valuable. We will send you our newsletter if you opt to receive this communication from DoingCoaching.com. If you wish to unsubscribe from promotional emails including newsletters, you may do so by following the unsubscribe instructions included in each promotional email.

DoingCoaching.com may send you service-related announcements from time to time through the general operation of the service. For instance, if a prospective client sends you a consultation request, you will receive an email alerting you to that fact. Generally, you may opt out of such emails which are not promotional in nature by editing your notifications settings, though DoingCoaching.com reserves the right to send you notices about your account even if you opt out of all voluntary e-mail notifications.

When you use DoingCoaching.com as a potential coaching client, you may request a consultation directly from one of the coaches listed in our directory. If you request a consultation, we will ask for your name and email address to automatically send a one-time email to the coach on your behalf. We do not send you other emails unless you expressly agree to receive more information from DoingCoaching.com. If you asked to be matched with a coach from DoingCoaching.com , we ask for your name, email address, phone number (optional), location, your goal for hiring a coach, and any additional details that pertain to your request for a coach. After submitting your details, we make an assessment about your coaching needs, send you up to five recommended coaches, and periodically follow-up with you to ensure that we have delivered a high quality service. In all cases, DoingCoaching.com stores personal information to track the success of our services.

Testimonials
From time to time, we post testimonials on our Website. We receive permission to post testimonials that include personally identifiable information prior to posting. If you wish to update or delete your testimonial, you can contact us at info@doingcoaching.com.

Service Providers
We use third parties to provide various services on our behalf such as an email service provider and credit card processor. When you sign up to receive our newsletter we will share your email address with our email service provider. When you subscribe to a paid membership on the site, we use a credit card processor to store your credit card details in a secure location and to charge your credit card when payments are due.

Third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing. These companies are authorized to use your personal information only as necessary to provide these services to us.

If DoingCoaching.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

DoingCoaching.com may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content.

Personal information collected online may be combined with information you provide to us through other sources We may also remove your personal identifiers (your name, email address, social security number, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

DOES DOINGCOACHING.COM SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.

If you submit a review for a third party (person or business) using our Facebook Fan Review Application, during the submission process we ask your permission to gather your basic information (such as name and email address) which we then share with the third party for whom you are submitting the review. We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation.

We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process. As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this web site.

If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

HOW IS PERSONAL INFORMATION SECURED?

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

LINKS

This site contains links to other sites that provide information that we consider to be interesting. DoingCoaching.com is not responsible for the privacy practices or the content of such web sites.

PUBLIC DISCUSSIONS

This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the web site. DoingCoaching.com does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the web site. You may also unsubscribe from mailing lists or any registrations on the web site. To do so, please either follow instructions on the page of the web site on which you have provided such information or subscribed or registered or contact us at [support@doingcoaching.com]

CHILDREN’S PRIVACY

DoingCoaching.com will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

CHANGES

DoingCoaching.com reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the web site for a period of time. If you have any questions about privacy at any websites operated by DoingCoaching.com or about our website practices, please contact us at: support@doingcoaching.com]

TRACKING TECHNOLOGIES

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by DoingCoaching.com and our analytics, affiliate, or email partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs.

INTERNATIONAL DATA TRANSFERS

Due to the global nature of our Services and DoingCoaching.com’s operations in multiple countries, your Personal Information may be transferred to and processed in countries other than your own including the United States, where our servers are located for internal business purposes. We ensure that appropriate safeguards are in place to protect your Personal Information during such transfers, including:

Adequate data protection laws: Transferring your Personal Information to countries that have been deemed to provide an adequate level of data protection by relevant regulatory authorities.

Standard contractual clauses: Implementing written agreements, such as Standard Contractual Clauses approved by relevant authorities, which impose data protection requirements on the recipient equivalent to those under applicable data protection laws.

We will only transfer your Personal Information in compliance with applicable laws and ensure that it remains protected according to the standards outlined in this Privacy Policy.

Please be aware that if you transfer any Personal Information directly to a third party in another country (i.e., we do not facilitate or send your Personal Information to the third party), DoingCoaching.com is not responsible for that transfer of Personal Information, and such transfer is not governed by this Privacy Policy. Any Personal Information that we receive from a third party, regardless of origin, will be processed in accordance with this Privacy Policy.

Third Party Advertising
Ads appearing on this Website may be delivered to users by DoingCoaching.com or one of our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This Policy covers the use of cookies by DoingCoaching.com only and does not cover the use of cookies by any advertisers. We have no access or control of these third party cookies.

Clear Gifs (Web Beacons/Web Bugs)
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a users computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers personally identifiable information.

Links to Other Sites
This Website contains links to other sites that are not owned or controlled by DoingCoaching.com. Please be aware that we, DoingCoaching.com, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this Website.

Co-Branding
Please note that when you use our Feedback Page and other Feedback features, you will be on a third party site. The pages will be branded as ours but powered by the third party. Please note that the third parties’ privacy policy governs the collection and use of information provided on the site powered by them. Their privacy policy link is included on each of the co-branded pages.

Blog
If you comment on posts published on the DoingCoaching.com blog, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users of this forum and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum. To request removal of your personal information from our blog or community forum, contact us at info@doingcoaching.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets
Our Website includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Coach Directory / Public Profile
The profile you create on our site will be publicly accessible unless otherwise indicated. We will list you in our publicly accessible coach directory. You may ask us to remove your profile from the directory by emailing us at info@doingcoaching.com or by canceling your account on the Account Settings page.

Changing or Removing Information
Access and control over most personal information on DoingCoaching.com is readily available through the profile editing tools. You may modify or delete any of your profile information at any time by logging into your account. Individuals who wish to cancel their DoingCoaching.com account may do so on the Account Settings page. Removed information may persist in backup copies for a reasonable period of time but will not be generally available. Where you make use of the communication features of the service to share information with other coaches, you generally cannot remove such communications.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. DoingCoaching.com takes appropriate precautions to protect our users’ information. Your account information is located on a secured server behind a firewall. When we collect sensitive information such as your credit card we use SSL encryption to protect this data. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by e-mail or instant messaging services.

HOW TO CONTACT US

Should you have any questions or concerns about the security on our Website or these privacy policies, please email us at:

info@doingcoaching.com.

or contact us at the following addresses:

DoingCoaching.com Limited
SUITE A ,82 James Carter Road,
Mildenhall Suffolk ,IP28 7DE, UK

DoingCoachingdotcom (PTY) LTD
Regus Business Centre, 1st Floor Block B
North Park, Black River Park, 2 Fir Street,
Observatory, Cape Town,7925 South Africa

LODGING A COMPLAINT

If you have any questions, concerns, or objections about our privacy practices or this Privacy Policy, please contact our Data Protection Officer at info@doingcoaching.com. We are committed to resolving any issues promptly and effectively.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe that we have not complied with applicable privacy laws.

For Users in the United States:

Federal Trade Commission (FTC)

Website: https://www.ftc.gov

Phone: 1-877-382-4357 (1-877-FTC-HELP)

For Users in the United Kingdom:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

Phone: +44 303 123 1113

Email: casework@ico.org.uk

For Users in South Africa:

The Information Regulator (South Africa)

Website: https://www.justice.gov.za/inforeg/

Address: SALU Building, 316 Thabo Sehume Street, Pretoria, South Africa

Phone: +27 12 406 4818

Email: inforeg@justice.gov.za

For Users in the European Union (EU):

Under the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority in the Member State of your habitual residence, place of work, or place of the alleged infringement. Here’s how you can find your local Data Protection Authority: European Data Protection Board (EDPB) Website: https://edpb.europa.eu/about-edpb/board/members_en

This link provides a list of national Data Protection Authorities (DPAs) for each EU Member State, including their contact details. If you believe your data protection rights have been violated, you can contact your local DPA to lodge a complaint.